ISP

Let me discourage ISP hopping for improved download speeds. There are very isolated conditions for improving the capacity of dialup connection by choice of ISP.

Dialup is dialup, and the capacity of dialup connection is a function of line (and signal) quality and how terminal equipments are appointed. Let me clear the air about quality before trying to explain configuration.

Hello, I'm a callcenter operator. It's my job to answer customer calls for our clients.

This has been a learning experience. I've answered business calls before ... but this is a bit different. When working with a client, we have to establish protocol -- comfortable protocol for both sides.